Terms of service.

Terms and Conditions
Effective Date: March 2025

1. Introduction
Welcome to Silvae X. These Terms and Conditions govern your use of our website https://www.silvaex.com and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Use of the Website

  • You must be at least 18 years old or have parental consent to use our website.

  • You agree not to use our website for any unlawful purpose or in violation of these Terms.

  • We reserve the right to modify, suspend, or discontinue any part of the website at any time.

3. Product Purchases

  • By placing an order, you confirm that all details provided are accurate.

  • All orders are subject to availability and acceptance.

  • We reserve the right to refuse or cancel an order at our discretion.

  • Prices and product descriptions are subject to change without notice.

4. Payments and Billing

  • Payments must be made using the accepted payment methods available on our website.

  • We use third-party payment processors to handle transactions securely.

  • In case of billing issues, please contact us immediately at info@silvaex.com.

5. Shipping and Delivery

  • We aim to process and ship orders promptly, but delivery times may vary.

  • Shipping costs are calculated at checkout.

  • We are not responsible for delays caused by couriers or customs.

6. Returns and Refunds

  • We accept returns within 2 days of delivery, subject to our return policy.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed within a reasonable timeframe.

  • Return shipping costs may apply.

7. Warranty and Liability

  • Our products are covered by a limited warranty against manufacturing defects.

  • We are not liable for damages resulting from misuse, negligence, or unauthorized modifications.

  • To the extent permitted by law, Silvae X is not responsible for indirect, incidental, or consequential damages.

8. Intellectual Property

  • All content on our website, including logos, text, and images, is the property of Silvae X and protected by intellectual property laws.

  • You may not copy, reproduce, or distribute our content without prior written consent.

9. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, available at Privacy Policy.

10. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content or practices.

11. Termination

  • We reserve the right to terminate or suspend your access to our website for any violation of these Terms.

12. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of Australian Consumer Law (ACL).

13. Changes to These Terms

  • We may update these Terms at any time. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:

Silvae X
Email: info@silvaex.com
Website: https://www.silvaex.com